Returns & Exchanges
At Nuora, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for easy returns and exchanges on all unworn items. Simply ensure your garments are in their original condition with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging and include the packing slip provided in your confirmation email.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of starting your request.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing